Apprenticeships

This occupation is found in a range of services that embed peer-led roles within third sector, community, social enterprise and statutory sectors, including the NHS, health, […]

This occupation is found in the public, private and voluntary sectors in national and multinational organisations. The role of the learning and skills mentor can be […]

This occupation is found in organisations that sit within the public, private or third sectors. Corporate Responsibility & Sustainability (CR&S) Practitioners are found in all industries […]

This occupation is found in the public, private and voluntary sectors in national and multinational organisations. The role of the learning and skills assessor can be […]

Role Overview and Expectations The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your […]

Role Overview and Expectations The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation […]

Role Overview and Expectations A Team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team […]

Role Overview and Expectation Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small […]

Role Overview and Expectation An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part […]