
Healthcare Level 2 Courses

Working in the Health & Social Care Sector can be extremely challenging. Our courses will provide staff with background knowledge required to help them to carry out their working role and to compliment their occupational experience.
Working in small groups, on a 1-1 basis or remotely online with your occupationally competent trained accessor who will help staff learn the topics they are studying. The courses cover a wide range of information covering best practice, latest techniques and legislation.

Dementia Awareness
With over 700,000 people in the UK living with dementia, this course will help
learners understand.
- Dementia Awareness
- The person-centred approach to the care and support of individuals with dementia
- Understand the factors that can influence communication and interaction with individuals who have dementia
- Understand equality, diversity and inclusion in dementia care
- Understand the administration of medicine to individuals with dementia using a person-centred approach
- Understand behaviour in the context of Dementia
- Understand the benefits of engaging in activities in Social Care.
Mental Health
With an estimates 450 million people struggling with mental health issues and
around a quarter of British adults experiencing some form of mental health problem every year, it is becoming one of the greatest challenges to our society. In this course learners will gain knowledge and understanding of the key principles of a range of mental health issues.
- Understanding Mental Health
- Understanding Stress
- Understanding Anxiety
- Understanding Phobias
- Understanding Depression
- Understanding Post-Natal Depression
- Understanding Bipolar Disorder
- Understanding Schizophrenia
- Understanding Dementia
- Understanding Eating Disorders.


Infection Control
This course aims to help learners understand infection control measures which can
help prevent and control the spread of infection and the causes of these infections.
- Principles of the causes and spread of infection across industries
- Principles of the importance of personal hygiene and health in the prevention and control of infection
- Principles of decontamination, cleaning and waste management in different settings
- Principles of infection prevention and control.
Cleaning Principles
High standards of cleaning is essential for the prevention of cross-infection in all environments. The cleanliness of the environment and equipment used in service user care is the responsibility of all staff.
- Dealing with routine and non-routine waste
- Health and Safety for the cleaning and support services industry
- Working with customers and others in the cleaning and support services industry
- Cleaning of interiors and washrooms.


Understanding Behaviour that Challenges
Many individuals have increasing levels of stress and uncertainty in their lives,
which often creates challenging behaviour which can be due to factors such as anxiety, neglect, abuse and mental health conditions. This course helps learners support these individuals and manage their behaviour.
- Understand behaviour that challenges
- Understand the importance of effective communication and the management of behaviour that challenges
- Understand the role of reflection and support for those involved in incidents of behaviour that challenges
- Understand how to support positive behaviour.
Nutrition & Health
With Department of Health figures suggesting that over 60% of adults and 30% of
children are overweight or obese, good nutrition is becoming more important. This course will improve a learners understanding of nutrition and diet and their role in maintaining health and wellbeing.
- Explore principles of healthy eating
- Consider nutritional needs of a variety of individuals
- Use food and nutrition information to plan a healthy diet
- The principles of weight management
- Understanding eating disorders
- Principles of food safety for the home environment.


Safe Handling of Medicines
This course will enable learners to understand legislation and audit processes
around medicine administration along with safety guidelines that must be adhered to.
- Understand medication and prescriptions
- Supply, storage and disposal of medication
- Understand the requirements for the safe administration of medication
- Record-keeping and audit processes for medication.
Prevention of Falls
This course helps learners understand the ways in which falls can impact people and
the consequences of them along with the risks and hazards of falling and how to reduce these. It also includes information on recording incidents and interventions to help reduce the risk and reoccurrence of falls.
- Falls in context
- The risk factors and causes of falls
- Falls assessment and prevention
- Managing falls.


Equality & Diversity
This course helps learners understand about the importance of creating a fair society where every individual can participate and has the opportunity to fulfill their potential without prejudice and discrimination in society, in the community and workplace.
- Equality and Diversity in society
- Equality and Diversity in the community
- Equality and Diversity in the workplace.
Healthcare Level 3 Courses

Working in small groups or on a 1-1 basis with your occupationally competent Trainer who will help you learn the topics you choose to study. These level 3 nationally accredited courses are designed for individuals working in the Health and Social Care sector. The courses cover a wide range of information covering best practice, latest techniques and legislation.

Awareness of Dementia
Aimed at those working for local authorities or private commercial homeowners, this
course will help develop an understanding of the causes and symptoms of dementia.
- Understand the process and experience of dementia
- Understand the administration of medication to individuals with
dementia using a person-centred approach
- Understand the role of communication and interactions with individuals who have dementia
- Understand the diversity of individuals with dementia and the importance of inclusion.
Supporting Individuals with Learning Disabilities
This course is aimed at those who require a further understanding of ways to
support those with learning disabilities as part of their job role.
- Understand the context of supporting individuals with learning disabilities
- Understand positive risk-taking for individuals with disabilities
- Understand how to support individuals with autistic spectrum conditions
- Understand models of disability.


Principles of End of Life Care
This course is aimed at those working in the healthcare sector, caring
for people suffer from life limiting illnesses. This course can build on knowledge from other sector-specific qualifications who need to apply their understanding in palliative care.
- Understanding end of life care knowledge
- Communication during end of life care knowledge
- Assessment and care planning in end of life care knowledge
- Person centred approaches to end of life care knowledge
- Care during the final hours of life and bereavement care.
Sensory Impairment, Person Centred Approaches & Dementia
Learners are provided with the knowledge and understanding of how sensory
impairment and dementia affects individuals and the ways in which to care for them using a person centred approach. This means learners will understand how to provide care which is centred around the person, not just their health or care needs.
- Understand sensory loss
- Understand the process and experience of Dementia
- Understand the role of communication and interaction with individuals that have Dementia.
