Peer Worker

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Level 3 Peer Worker

This occupation is found in a range of services that embed peer-led roles within third sector, community, social enterprise and statutory sectors, including the NHS, health, justice, housing, and private providers of specialist services. Peer support has a long history in social justice, human rights and community action. The occupation is unique in that it is only open to those who have expertise through lived experience.

Peer Workers support individuals across all age groups who may be experiencing:

  • Severe mental distress
  • Mental health crises
  • Perinatal mental health difficulties
  • Long term conditions
  • Addiction problems
  • Problem gambling
  • Rough sleeping.

The broad purpose of this occupation is to work alongside other professionals in hospital, justice and community settings, providing peer support for individuals using knowledge gained from their own lived experience of health or social problems and/or using services.

Peer Workers support individuals to build skills through modelling, signposting, and self-advocacy. They work directly with individuals, enabling them to find their own ways of understanding their circumstances in order to move forward. Creating a safe and trusting space provides for an honest and open dialogue in which different experiences can be shared and different ways of understanding can be considered. Using knowledge from their own lived experiences of challenges, accessing support and navigating a range of services, a Peer Worker can provide purposeful and safe disclosure of their personal experiences to share and model self-help and self-management skills.

Course Information Sample Workbook

Banding

£5000

Course Duration

15 months qualification and 3 x months EPA

Course Delivery

Blended learning

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Course Content

You will learn to demonstrate a variety of knowledge, skills, and behaviours. Some of the course material will consist of evidencing:

Knowledge

  • The core values and principles of peer support
  • Legislation related to equality, diversity & inclusion
  • The way unconscious bias can affect peer relationships
  • The importance of establishing and adhering to the boundaries of the peer relationship

Skills

  • Develop and maintain mutual and reciprocal peer relationships
  • Mutually establish the purpose and boundaries within the peer relationship
  • Engage with and support families and carers
  • Manage and prepare for the ending of the peer relationship

Behaviours

  • Through sharing mutual experiences establishes the peer relationship and inspires hope
  • Acknowledges diversity of experiences and works in an inclusive way
  • Develops and shares a commonality of mutual experience and establishes equality within the peer relationship
  • Compassionate, showing respect and kindness to self and others
  • Explores choices in a non-directive and non-judgemental way with the individual being supported and empowers them to come to their own decisions

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